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Cancellation and Refund Policy
In case of dissatisfaction from our services,
clients/partners have the liberty to cancel their projects and request a refund
from us. Our Policy for the cancellation and refund will be as follows:
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All Website Design / Web Developments / Web Applications
Development / SEO / Internet Marketing / Graphics Design / Multimedia or CD
Development / E-mail Marketing /SMS / in order to ensure that our teams have
full understanding of the work needed to be done, eliminating possibilities of
any project cancellation / reversal / dispute.
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Cancellation of service renewals for on-going website promotion,
website hosting or domain registration services must be made at least seven 7
business days prior to the end of the current service period.
Requests received later than seven 7 business days prior to the end of the
current service period will be treated as cancellation of services for the next
service period.
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Payments for custom design projects / above services are made to
us in increments by client is non-refundable. If project is canceled or
postponed by the clients or partners all charges paid are retained by Webtechno
Outsourcing Pvt. Ltd. and if applicable, a fee for all work completed beyond
what was already paid for shall be paid by the client.
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If clients paid by credit cards, refunds will be issued to the original credit card provided at
the time of purchase / Advance payment and in case of PayPal payment
refund will be made to the same PayPal account.
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No cancellations are entertained for those services that the Webtechno Outsourcing Pvt. Ltd.
marketing team had offered on promotional offer / special occasions or Discount period.
These are limited occasion offers by the company and hence cancellations are not possible in any conditions.
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